FAQ

Frequently Asked Questions

How long does shipping take?

Domestic US orders ship within 1–3 business days. Standard delivery takes 5–8 business days; Express takes 2–3 business days. International orders vary by destination.

Do you offer free shipping?

Yes! We offer free standard shipping on all US orders over $40.

How do I track my order?

Once your order ships, you'll receive a tracking number by email. You can also visit our Track Order page.

What is your return policy?

We accept returns within 30 days of delivery for unused items in original condition. Email support@trofflehome.com to start a return.

How long do refunds take?

Once we receive your return, refunds are processed within 5–7 business days to your original payment method.

Can I change or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. Contact us immediately at support@trofflehome.com.

Do you ship internationally?

Yes, we ship to 27 countries via USPS and DHL Express. Rates are calculated at checkout.

How do I contact support?

Email us at support@trofflehome.com. We respond as soon as possible.