Shipping policy

Shipping Policy

At Troffle, we work to process and ship orders as quickly as possible.

Order Processing:
Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may vary during holidays, high-volume periods, or supplier delays.

Shipping Times:
Estimated shipping times may vary depending on the product, supplier, and delivery location. Most orders are delivered within 7–20 business days after processing. Some items may arrive sooner, while others may take longer depending on availability and carrier conditions.

Shipping Confirmation:
Once your order ships, you may receive a confirmation email with tracking information when available. Please allow time for tracking details to update after the carrier receives the package.

Multiple Packages:
Some orders may arrive in separate packages if items are shipped from different suppliers or warehouses.

Incorrect Shipping Information:
Please make sure your shipping address is correct before placing your order. Troffle is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Delayed Orders:
If your order has not arrived within the expected delivery window, please contact us at support@trofflehome.com with your order number so we can help review the issue.

Contact:
For shipping questions, contact us at support@trofflehome.com.